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Landlord Testimonials

If you've never let a property through Doorknobs and don’t know anyone else who has, you might like some reassurance that we're everything we say we are. We believe the best recommendation for using our services has to be the unsolicited testimonials we get from satisfied landlords about the service they receive before and during their let.

So if you’re thinking of letting a property via Doorknobs, please take time to read some of the feedback from landlords who've been impressed by the quality of our service.
 

"Five years ago we had to relocate to a new country, and needed to rent out our house quickly. After looking carefully at what was on offer from the letting agents in the area we decided to go with Doorknobs. It was a brilliant decision – the property was quickly let and in the last 5 years has been almost continually let.

Any problems and repairs were dealt with efficiently, we were kept up to date with the costs, and consulted when needed, making the experience of being ex-pat landlords painless. When the time came to sell the property, it was an easy decision to use Doorknobs again.

The house had been so well maintained and looked after that the sale was quick and went through with no problems. We wouldn’t hesitate to recommend Doorknobs. "  R&G W France
 
"Late in 2014, when rapidly approaching the long Christmas lull I had exhausted all avenues in getting satisfactory quotes for a Tunbridge Wells property refurbishment which I was not going to find easy to project manage - due to distance.
 
Doorknobs in Tunbridge Wells had sprung to mind from my time in the area and their website confirmed that they will coordinate property improvements for landlords. Happily they very quickly indicated that they had a clear vision for the necessary work, to my specifications and budget, and I am quite frankly thrilled at the finish achieved after eight weeks of work by the various contractors to budget, as well as extremely impressed by the level of coordination demonstrated by all in the Doorknobs office, to bring everything together.
 
Doorknobs’ professionalism has extended to the letting process and everything has gone smoothly there too so I would not hesitate in recommending them to others who might need these and other services they offer." Peter Spurway - Weymouth, Dorset
 
"The team at Door Knobs always go that extra mile. They founds a tenant for my flat within hours of it going onto the market and ever since it's always been let. They ensure the owner and tenant are happy and always give a professional service, fast and happy service." - S Baker, owner of a flat in Tunbridge Wells

"We were very surprised at how quickly a tenant was found and it certainly helped to use an Agency such as yourselves." - P.J.A. Tunbridge Wells

"I can't express enough the ease and swiftness of the service I received from Doorknobs, every question I asked of the landlord was sent and received within 24 hours of asking. Simple things like the ability to change the rent due date, to pay rent in advanced, getting the keys to the flat, sorting the deposits, with a card over the phone, you will be amazed how many national estate agents still do not have a Chip and Pin machine.

Everything was easy, and simple, Lucy was very courteous and informative when I viewed the flat, even asking me if I needed more time to think and look around. I also like the fact that Doorknobs don't send my details onto dubious energy suppliers like "Spark" or to 3rd party companies.
 
I have used a well known national lettings agent for my last flat, and I will never use them again, I had to pay the deposit with a bankers draft (which cost me £10), It took 3 sets of keys to find the right set on the day I moved in, you couldn't change the rent due date, you tell them about black mould and damp and just say "Its a ground floor flat" The flat was in a grubby state of repair, with gaps in the windows, leaking taps, and an uneven floor.
 
I would recommend Doorknobs to all my friends and family if looking for somewhere to live. A local agent who knows their properties and how to treat their customers."
Stewart Mullen

"I would like to state on record that I have been most impressed with your service which has been most efficient."
- R.M.P. Derby

"I was very impressed by the exceptional service I received from everyone concerned with the renting out of my property. I would have no hesitation in recommending the company to future landlords."
G.N. Tunbridge Wells

"…we both feel you could not have done more."
- P.M. USA

"…a good tenant was quickly found, the handover was smoothly arranged, including cleaning the property and transferring the utilities and phone. I shall be happy to continue using Doorknobs for the rest of my residence overseas."
- A.H. Tunbridge Wells

"So thank you for all your work…which reflects very well on your understanding, care and professionalism." - J.H. Aberdeen

"I was very impressed by the way you handled my flat while I was away. In view of this I would not hesitate to use your company again or recommend you to anyone else."
- J.H. Tunbridge Wells

"Thanks again for you and the teams hard work in getting a tenant in before we left. We really appreciate everything you've done."
- N.A. Tunbridge Wells

If you're thinking about letting a property, contact us now, or give us a call.

 

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