Welcome to Doorknobs
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Property Management Explained

From time-to-time we are asked to justify our Management Fees and we are always happy to do this because once anyone reviews the list they are usually more than happy. So here's a 'brief' list of our services:
  1. A visit to and valuation of your property if required
  2. Taking interior and exterior photographs of your property for marketing purposes.
  3. Writing a general description of the property; its facilities, location and advantages – proximity to transport and schools, etc.
  4. Erecting a “To Let” board – if permitted
  5. Inclusion of your property on our website to include photographs, room descriptions and location details. We are usually on the first page of Google, for properties to let in Tunbridge Wells
  6. Cross-referencing your property with prospective tenants who have registered their requirements with us
  7. Advertising your property if necessary
  8. Interviewing prospective tenants for suitability prior to arranging property viewings
  9. Drawing up legal documentation when a suitable tenant has been found
  10. Carrying out a full credit search, including County Court Judgements, on all tenants together with obtaining employers, personal and previous Landlord (if applicable) references
  11. Calculate a credit score in relation to rental liability based on 10 above
  12. Arranging a guarantor agreement if the credit risk is high
  13. Verify tenant ID from Driving Licence, Passport or other ID Card.
  14. Holding a deposit as agent for the Landlord against any damage, breakage and unpaid termination accounts
  15. Preparing a written inventory of the contents of the property and its fittings.
  16. Making a photographic record of the condition of the property and its fittings to support the integrity of the written inventory
  17. Ensuring that the new tenants transfer utilities (gas, electricity, water) into their own name(s) together with phone services if applicable
  18. Advising the Council Tax Office of the new occupiers
  19. Checking the tenants into the property
  20. Undertaking periodic management inspections and sending the landlord a written report
  21. Organising any day-to-day maintenance and minor repairs to the property
  22. Arranging for Landlord Gas & Electrical Certificates at advantageous “group rates”.
  23. Collecting rent monthly and forwarding according to your instructions. (Less tax for non-UK resident landlords)
  24. Sending you a monthly statement itemising details of income and expenditure
  25. Payment of utility bills, service charges, ground rent, etc. for vacant periods if necessary
  26. Forwarding of landlord’s mail and/or previous occupier’s mail
  27. Liaising with your Accountant and/or Solicitor upon request
Numerous additional services overlooked in the above! So if you would like to discuss the management of your property with Doorknobs, contact us right away.

And if you are in any doubt as to the effectiveness of our property letting, take a few moments to read a few of the testimonials from our satisfied clients.
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